What is Reach Alert?
Reach Alert is our sophisticated communication platform that allows administrators to send voice, text, and/or emails to everyone in your organization – or just to those with a need to know.
What special equipment do I need to run Reach Alert?
All you need is your computer or phone, and an internet connection. We maintain all of the hardware and software.
What if I need to send an alert while I’m away from my computer?
No problem. We have a slick text message based system set up so you don’t even need a fancy-schmancy smart phone to send an alert. (We’re also working on mobile and iPhone versions)
How quickly can Reach Alert send messages?
Our system makes use of bleeding edge technology capable of “growing” itself to meet demand, and can literally send 10′s of thousands of alerts per second.
What if my contact information changes?
Just log into your account and change your phone number, emails, and address. It is updated everywhere, automatically.
How can I opt out?
You can log into your account and modify how and which alerts you receive. You can also unsubscribe at anytime using links provided at the end of our email alerts.
What if I panic and forget how to send an emergency alert?
You will have a 24 hour emergency telephone number linking you directly to our system engineers. They can walk you through any issues you may have.
Got more questions?
Give us a call at (877) 307-9313 or email us and we’ll get right back with you.