Frequently Asked Questions
What is REACH Alert?
REACH Alert is an alert and notification system allowing administrators to deliver messages via text message, voice call, and/or email to the specified users in their network.
How do I use REACH Alert?
REACH Alert is a Software as a Service (SaaS) web-based application. There is no installation or download required.
What if I need to send a message away from my computer?
REACH Alert is accessible from any device, allowing you to send messages from anywhere at anytime.
How quickly can REACH Alert send group messages?
Our notification system utilizes technology capable of growing itself to meet demand, messages begin delivery in a matter of seconds.
What if my contact information changes?
All users have the ability to edit their contact information through their account. Once a user changes their phone, email, or address it is updated in every network in which they are registered.
How can I opt out?
We hate to see you go! However, all users have the ability to change how they receive alerts in their account.